Jewish Family Service of Nashville and Middle Tennessee, Inc. is an independent 501(c)(3) organization whose mission is to provide professional social services from Jewish perspectives which respond to and support individuals and families through life’s transitions.
Passionate providers of comprehensive social services, we are advocates, allies, educators, cheerleaders, and guides who create solutions to problems facing families and individuals of all ages. We are a collective of social workers, volunteers, generous supporters, compassionate hearts, spirited and spiritual human beings.
We are one of the oldest social service agencies in Nashville, but that doesn’t mean we are stagnant. We are constantly evolving to meet the changing needs of the people we serve. Above all, we never cease finding new ways to enrich, enhance, and empower the lives of those in need of help.
The office manager at Jewish Family Service is likened to an “air-traffic controller”, making sure that all planes are flying smoothly and without delay. If you look at the job responsibilities, you will understand why.
Answering telephone for the agency - first point of entry for the agency
Responsible for organizing Board/Committee Meetings
Checking for room availability, booking dates in calendar, completing set-up sheets
Sending notices via e-mail to all Board/Committee members and collecting RSVPs
Preparing materials for meeting folders
Paperwork related to opening and closing clinical cases and sending to archives
Maintaining an accurate listing of open clinical cases by individual worker, by case type and a general master list
Preparing quarterly statistical reports
Ordering and inventory of all office supplies, and maintaining office equipment
Accounts payable and receivable
Miscellaneous bookkeeping duties as requested by controller
Balancing petty cash
All work related to client billing such as:
Entering client charges from caseworker day sheets into QuickBooks
Taking payments from clients
Verifying insurance coverage including copay/deductible payments.
Set up new client sub-ledger numbers
Update and maintain accurate case loads
Entering pledges and donations in donor database and QuickBooks (Donor Perfect)
Sending thank-you cards and letters to donors and honorees
Keeping track of all RSVPs, volunteers, for Annual Fundraiser
Copying, filing, and mailing/shipping as requested by Executive Director, Casework Director, and Social Workers
Maintaining confidentiality at all times
Assisting with programs that JFS sponsors
Proficiency in Microsoft Word, Excel, Outlook
Experience with Donor Management systems preferred
3 years office experience
Ability to work cooperatively with professional staff, board and Jewish communal organizations as well as independently
Engaging & flexible personality with strong organizational skills
Ability to manage multiple tasks simultaneously and prioritize those tasks
Ability to maintain confidentiality
Those interested in joining our team should email a copy of their resume and cover letter to:
Pam Kelner, Executive Director
Jewish Family Service provides equal employment opportunities to employees and applicants for employment. No person will be subject to discrimination because of race, religion, creed, color, sex, sexual orientation, age, national origin, veteran status, disability, gender identity or gender expression. Each person is judged on his/her own merit in determining employment and advancement opportunities.