Patron Services Agent, Event Support
Come join the team at Tennessee Performing Arts Center as a part-time Patron Services Agent. This part-time, hourly role supports our night of show operations team with most work on nights and weekends.
TPAC's Patron Services Agent processes ticketing transactions quickly and accurately using Tessitura CRM software and fields phone, email, and in-person patron inquiries. With a focus on excellence, this position ensures client and patron satisfaction, through broad product knowledge and precise order processing for all events at the Tennessee Performing Arts Center/War Memorial Auditorium. This position is a positive team player, engaged with our company and TPAC’s mission, and serves as a physical representation of TPAC’s core values. By balancing creative solutions with understanding and patience, the patron services agent is an active, accurate, and valuable front line service provider for our patrons, clients, and fellow staff members.
The Tennessee Performing Arts Center values staff diversity and actively encourages people from a variety of backgrounds with different experiences, perspectives, skills, and stories to join in advancing our nonprofit mission and enrich our organizational culture.
Ultimately, this role is an excellent entry point into our organization. Many colleagues have started in our box office and worked their way up. Additionally, with work on nights and weekends, this is a fun job for some extra spending money.
Full job description and application portal via ADP WorkForce Now: