Patron Services Specialist

Come join the team at Tennessee Performing Arts Center as a part-time Patron Services Agent. This full-time, hourly role supports our night of show operations team with most work on nights and weekends.

TPAC's Patron Services Agent processes ticketing transactions quickly and accurately using Tessitura CRM software and fields phone, email, and in-person patron inquiries. With a focus on excellence, this position ensures client and patron satisfaction, through broad product knowledge and precise order processing for all events at the Tennessee Performing Arts Center/War Memorial Auditorium. This position is a positive team player, engaged with our company and TPAC’s mission, and serves as a physical representation of TPAC’s core values. By balancing creative solutions with understanding and patience, the patron services agent is an active, accurate, and valuable front line service provider for our patrons, clients, and fellow staff members. 


The Tennessee Performing Arts Center values staff diversity and actively encourages people from a variety of backgrounds with different experiences, perspectives, skills, and stories to join in advancing our nonprofit mission and enrich our organizational culture.

Full job description and application portal via ADP WorkForce Now:
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=96eec46a-2c40-44e1-802b-55d8c5e95eff&ccId=19000101_000001&jobId=428377&lang=en_US&source=CC4

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